We currently only ship to the continental United States. Shipping to states east of the Mississippi River incur a flat shipping rate of $199 per gun bed. Shipping to states west of the Mississippi River incur a flat shipping rate of $299 per gun bed. Orders for the "GunBed Gun Anywhere Economy Model" aka "Gun Shelf" are free shipping. Any order may be picked up free of charge at our location in southern Michigan.
Shipping charges, including Special Handling and any other related costs, are non-refundable for items purchased online. Please do not ship returns C.O.D. If you receive any portion of your order damaged, please contact us prior to returning the items. Gun Bed will not reimburse you for unauthorized shipping expenses incurred. Please retain all shipping materials for pick up and/or inspection.
If we request that you return the merchandise to us, we may reimburse you for return shipping expenses at our discretion. Gun Bed may only reimburse you for the ground shipping expense that was charged for shipping the item(s) originally to you. We will not reimburse you for overnight, express or other special services used at your discretion.
Furniture orders can be changed or canceled for any reason within three days of order date. After three days, changes or cancellations for “Stock” furniture may be subject to restocking fees up to 50% and return costs. “Custom” orders cannot be exchanged, canceled, or returned. Delivery fees are non-refundable.
To arrange a return or exchange for a delivered furniture item please call 1.800.281.3131.
Furniture items must be properly packaged in the original shipping containers and packaging materials. Shipping charges for furniture deliveries are non refundable. Return delivery charges equal to the original delivery charges and restocking fees will apply to all furniture returns.
If you choose to return a furniture item, Gun Bed will not reimburse you for any unauthorized shipping expenses incurred by you.
Refunds or exchanges for furniture returns will be processed when the item(s) has been received in our Hastings Mi. warehouse. You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If a furniture item delivered to you arrives damaged, please call us immediately at 1.800.281.3131. Retain all packing materials unless instructed otherwise by Gun Bed. We may require photos of any damage prior to processing your order. All claims for damage must be made within 3 days of receipt.
For further information on our furniture return policy on Curbside, Local, and Freight deliveries please call 1.800.281.3131 and speak to one of our Sales Specialists or Customer Service representatives during business hours.
When you go to the check out cart, you are leaving www.gunbed.net and going to a third party secure processor. http://www.securenet.com/
In order to process Visa and Master card they have to be in compliance with all the terms and conditions of Visa and Master card. Additionally they have a security team working 24/7 to keep your personal data safe and secure. That is about as good as it can get for security.
If you ever wonder if you are on a secure website just look in the upper left corner of your browser. If it says “https://www.----” you are an a secure website. If there no “s” like this “http://www.----” you are not on a secure website.
As a merchant we cannot see or manipulate your private information in any way. All we have access to is the last four numbers of your credit card, name, and address. That is the only information we would need if there was a problem. Additionally we wouldn't want it any other way.
We don’t ask you for personal information unless we truly need it.
We don’t share your personal information with anyone except to comply with the law, develop our products, or protect our rights.
Certain visitors to EI’s website choose to interact with EI in ways that require EI to gather personally-identifying information. The amount and type of information that EI gathers depends on the nature of the interaction. In each case, EI collects such information only as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with EI. EI does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.
Protection of Certain Personally-Identifying Information
EI discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on EI’s behalf or to provide services available at EI’s websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using EI’s websites, you consent to the transfer of such information to them. EI will not rent or sell potentially personally-identifying and personally-identifying information to anyone, other than to its employees, contractors and affiliated organizations, as described above. EI discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order, orother governmental request, or when EI believes in good faith that disclosure is reasonably necessary to protect the property or rights of EI, third parties or the public at large. If you are a registered user of an EI website and have supplied your email address, EI may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with EI and our products. We primarily use our various product blogs to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. EI takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.
If EI, or substantially all of its assets, were acquired, or in the unlikely event that EI goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of EI may continue to use your personal information as set forth in this policy.
OUR ONLINE TERMS & CONDITIONS
By using or accessing our website and/or placing any order(s), you agree to be legally bound by these terms and conditions. If you do not wish to be bound by these terms and conditions then you may not use or access our website or place orders.
These terms relate to sales over the Internet and over the phone with Gun Bed, (Edwards Inc.)
The contract made by you on-line with us incorporates these terms and conditions, which shall prevail over any and all terms and conditions, proposed by you.
You should not proceed with your purchase until you have read and agreed to these terms and conditions.
1. PRODUCT SPECIFICATIONS
1.1 We and our manufacturer have a policy of continuous product development and reserve the right to amend the specifications of any goods or products without prior notice in relation to future sales. This includes adjustments to sizes or ornamental detailing on individual items purchased. Please email or call ahead to check exact sizes or potential ornamental changes as on occasions minor adjustments may have been made by our manufacturer.
1.2 Products supplied may differ as a consequence from those on display or advertised. Unless agreed with you, the products supplied will be of equivalent value, functionality and appearance.
1.3 All our furniture is made from quality natural wood and accordingly appearances may vary. Some woods will mellow with age and exposure to sunlight. When you are purchasing our furniture you are buying handmade furniture where varying degrees of distressing is generally applied. This is very much intended and makes each piece totally individual as desired by the craftsmen. We sell only genuine and/or rustic designs with varying degrees of distressing from piece to piece; this may involve wood splits, wood filling, knots, purpose distress/scratch marks, antiquing etc etc. Certain degrees of filler will be used on oak furniture this is common and very much part of the manufacturing process.
1.4 We strive to display as accurately as possible the colors of our products that appear on the website. However we cannot guarantee the complete accuracy of the pictures or photographs that are shown. Many conditions such as monitor settings and batching can affect the coloring of items in a picture.
1.5 From time to time we have a specifically marked section of our site marked as clearance ranges, when you purchase items from a clearance/discontinued range please note that this stock is new and boxed. The items are from a discontinued range and as such are being sold as seconds. These items have been excessively handled so may have knocks, scratches or other defects due to being over handled. The sale price takes this into consideration.
1.6 The majority of our Gun Bed headboards will need minimal assembly; this is necessary to keep shipping costs low and protect your headboard in transit. Gun Bed designers have to the best of their ability ensured any assembly is as simple as possible and in no way detracts from the quality or structural integrity of the product.
1.7 Customer is responsible for any damage incurred on the finish of the maintenance-free, water-based polyurethane finish. Normal dusting and furniture cleaning supplies can be used, a damp cloth, or an electrostatic cloth free of any cleaning agent.
2.1 We will not accept any liability for any extra costs incurred by you as a result of incorrect or incomplete measurements or information supplied by you, or minor alterations made by the supplier. Please email ahead if a small change in size may deem the item unusable.
2.2 All dimensions specified by us are rounded off to the nearest inch.
3.1 The prices displayed on the website in relation to any on-line promotion are valid strictly until midnight on the day on which the promotion expires, as determined by us.
3.2 We will not be bound to obvious price mistakes/data entry errors on our website. Prices are as marked unless buyer has appropriate applicable, non-expired coupons or sales promotions.
4.1 You must pay by credit, charge or debit card at the time of order. The price of any product is the price in force at the date and time of your order. You undertake that all details you provide to us for the purpose of purchasing products which may be offered by us on our website will be correct; that the credit charge or debit card which you use is your own and that there are sufficient funds or credit facilities to cover the cost of any products. We reserve the right to obtain validation of your credit charge or debit card details before accepting your order.
4.2 Payment will be taken in full at the time of the order.
4.3 The contract shall not have been concluded until we have completed all of the following steps: 1. we have received your valid credit card charge or debit card payment details, 2. we have accepted your on-line order and sent you confirmation of receipt of your order by return e-mail to the address you have given us during the ordering procedure and then 3. we dispatched the goods to you.
4.4 We are entitled to refuse any order placed by you.
4.5 We reserve the right to accept a discount code.
4.6 We reserve the right to cancel and refund any order, at any time.
5.1 You are responsible for providing a safe means of access from the public highway to the place of delivery. If the carriers delivery staff consider that access is unsafe then we will not deliver the goods until safe access is provided. Any return charge will be applicable immediately after the items have left our warehouse, ie if the order is canceled by the buyer or the delivery carrier after we have dispatched the item but before delivery to the final destination, the return charge levied by our carriers will still be applicable. Should we be requested to make a second delivery, any additional shipping charges will apply.
5.2 If the carriers accidentally damage goods in the course of delivery our liability for that damage is limited to the repair, replacement or refund of the goods or the value thereof.
5.3 Time of delivery is not of the essence in these terms and conditions. We will not be liable for any loss or damage suffered by you through any reasonable delay or delay due to unforeseen circumstances outside of the reasonable control of Gunbed.net or the shipping company.
5.4 Items are received damaged please call us immediately at (800).281.3131 and we will rectify the problems as soon as possible. Please do not ask the carriers to arrange exchanges without emailing or calling us as information may not always be relayed back to us correctly.
5.5 Please report damages within 24 hours of delivery.
5.6 Please note we will require proof of the damage from a photograph in order to facilitate allowance, exchange or refund of the item.
5.7 Please remember that if we offer Free Delivery in special circumstances we do subsidize your delivery fees on these items, if you wish to return these items we reserve the right to refund less than the original purchase price. This is because we subsidize your original delivery fees which are absorbed in our profit margin, unfortunately we cannot do this for returned items therefore return charges will apply.
5.8 If the customer decides to cancel their order after we have shipped, but have been unable to due to any cause or circumstance beyond our reasonable control (including but not limited to, adverse weather conditions, floods or acts of God), the return delivery charge will be the customer's responsibility at the full amount.
5.9 For orders of multiple items, the shipping dates will be for each individual item until the last item is completed based upon material availability or manufacturing ability.
6. GUARANTEES AND CLAIMS UNDER GUARANTEE
6.1 We guarantee all products against faulty workmanship and/or faulty materials for a period of 12 months from the actual date of delivery, in all cases we reserve the right to inspect the product and verify the fault.
These guarantees do not cover normal wear and tear and natural characteristics of wooden products; including neglect, abuse or misuse of your bed in failing to follow correct care procedures, loss or damage due to fire, smoke, water, lightning, sunlight, weather, rusting, corrosion, theft or explosion, accidental damage or loss, or damage caused by a third party.
6.2 If a bed headboard is set up on an uneven (extremely not-level) floor/surface, it may cause the tip-board (gun-access door) to bind or rub during operation. The proper remedy would be to put a shim or folded piece of cardboard under the appropriate leg to make the bed level. Please could we ask you to bear in mind that you are purchasing these natural products with slight timber movements a rare possibility; furthermore our workmanship is of such high quality that we really do not foresee such as the aforementioned ever being a problem unless the customer has simply set the bed up wrong. Therefore a stiff door will not be deemed as defective or faulty and any necessary simple adjustments needed would need to be undertaken by the customer. If you wish not to undertake any adjustments needed we will of course offer a refund under the terms of the Furniture Return Policy.
6.3 We will arrange to repair or replace a defective or incorrect item free of charge. Should a replacement no longer be available or circumstances determined by the seller make a replacement impractical, it may be replaced with a part that most closely matches it. Alternatively at the discretion of the seller an allowance may be made for customers to arrange a local repair. Edwards Inc. reserves the right to send out an independent 3rd party technician to repair furniture where customer claims there is a merchandise issue. The technicians are experts in their field and are there to determine the nature of any issues. We reserve the right for the technician to repair the item being inspected. In all cases this is to help resolve a merchandise issues to leave a customer with goods that are fit for purpose.
6.4 We will not be liable for any direct or indirect loss of profits or other financial loss or damage arising out of defective, damaged or wrongly delivered products over and above the value of the goods themselves. This does not affect your statutory rights.
7. SITE CONTENT AND DISCLAIMERS
7.1 We labor to maintain complete and up to date details of our entire website, however some prices/details contained on the website may change from time to time and it is possible that errors will occur. We will use our best efforts to reconcile any errors, as swiftly as possible but we cannot be responsible for any losses incurred.
7.2 To the maximum extent permissible by law, we exclude all warranties, express or implied as to the accuracy of the information contained in any of the materials on this website. We cannot accept liability for any particular material on the website or as a result of any use of or reliance placed upon the information contained on this website.
7.3 Any material downloaded or otherwise obtained through the use of this website is done at your own discretion and risk and that you will be solely responsible for any damage to your own computer system or loss of data that results from the download of any such material.
8. LIABILITY RELEASE
8.1 By agreeing to purchase a Gun Bed or related products You agree to release from all liability and hold harmless Gun Bed, Edwards inc. and any of its employees, or contractors representing Gun Bed or related to the Business.
8.2 This liability release is for any and all liability for Gun Bed related personal injuries including death and property losses or damage in connection with any activity involving the Gun Bed.
8.3 Furthermore, by agreeing to terms and conditions you agree to abide by all the rules, regulations, and applicable law in the state you reside regarding firearm storage.